Privacy
We keep the public site deliberately light: no advertising cookies, no behavioural advertising pixels and no sale of visitor data.
Last updated: October 2026
Public website
VianaPulse does not use advertising cookies or behavioural advertising pixels on this site. The site is hosted on Cloudflare, which processes normal request and security data as the infrastructure provider and may provide aggregate site-level analytics. We do not sell that data or use it to build advertising profiles.
We also operate a Google Search Console property for this domain. Search Console reports aggregate search information such as query, impression and click totals; it is used to understand how the site appears in search results.
If you choose Allow analytics, Google Analytics collects page visits and successful contact submissions to help us improve this website. It may store analytics cookies. We do not send contact form answers, names or email addresses as analytics events. Our tracking removes URL query strings and fragments, disables Google Signals and advertising personalization, and does not run on the private Control Center. Rejecting analytics does not affect the contact form. Use Privacy settings to change your choice; withdrawal stops subsequent site events and clears this site's analytics cookies. A browser's Global Privacy Control keeps collection off.
What we collect if you contact us
The contact form is active. When you submit it we store what you typed: your name, email address and, where supplied, your company, website/store/social profile, the service you selected, the problem you described, what you can currently measure, the outcome you want, your preferred work boundary and the budget range you selected. We also store the starting plan generated from those answers with your enquiry. The plan uses fixed service playbooks; this feature does not send your brief to an AI provider.
Alongside that, the form service stores limited technical values for abuse prevention:
- A one-way hash of your IP address. It is used for rate limiting rather than visitor profiling.
- Your browser user-agent string. It helps distinguish suspicious automated submissions when necessary.
- The page origin. It confirms that a submission came from an allowed VianaPulse page.
Submissions are stored in our private database hosted by Cloudflare and an internal notification may be sent so the enquiry is not missed. They are not sold, shared with advertisers or added to a marketing list merely because you contacted us.
Invite-only client access
If Viana prepares client access for an accepted enquiry, we create a separate customer account and client workspace. We store the account email, display name, a salted password hash, session and invitation token hashes, login-attempt security records, workspace membership and the submitted brief connected to that workspace. Raw passwords, invitation tokens and session tokens are not stored. Client workspaces are separate from our private Control Center and are not public.
Client access does not by itself authorize advertising spend, account changes, payment or automatic service execution. Those boundaries are agreed separately.
Why we use it
We use enquiry information to reply, understand the request, decide whether we can help, scope a possible engagement and protect the form from abuse.
Retention
Enquiries are kept while a conversation or engagement is active and for an appropriate period afterwards for business, security and record-keeping purposes. If you want a specific enquiry deleted, contact us and we will review the request.
Your rights
Depending on where you live, you may have rights to ask what personal information we hold, request correction or deletion, or object to certain processing. Contact us atinfo@vianapulse.com or through the site's contact form, and we will respond to the request.
Changes
If this policy changes, the date above changes with it.